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Bright ideas survey 2003.

A total of 339 questionnaires were sent out.

299 to Users of the service

40 to different organisations or individual staff who work for these organisations.

A total of 139 were returned by the 06/01/04

121 by Users of the services. (40%)

18 by different organisations or individual staff who work for these organisations.

(45 %)

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As not everybody answered all the questions on the returns the results have been calculated by using the total number of people who answered each individual question.

Results from user returns

Newsletter questionnaire

Do you wish to continue to receive the newsletter Bright Ideas?        Yes 91% No 9%

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User Guide Index

From a Human Perspective.

As a driving force.

A Source of Market Research.

Professional resistance

Principles.

Joint Working.

Clinical Governance.

Aims & Objectives.

Roles & Responsibilities

Procedures.

Job descriptions Task Analysis.

Summary of Resources Required.

Appendixes.

 

Do you think the newsletter keeps you

informed about services?

Not at all    Moderately    Totally

82%

 
                                                               

What else would you wish to see in the newsletter?

                                     

                   

Less   Same   More

82%

   

80%

77%

 

78%

More information on Services available?

More information on future initiatives for

service improvements?

More transparent information of services available?

More contributions from Users?

 

User Group questionnaire

           
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Are you aware of the roles and responsibilities of the User Group?             Not at all.    Moderately.   Fully        
71%  
             
      Yes           No    

Have you seen a copy of the User Group leaflet?

Do you want a copy of the User Group leaflet?

Do you wish receive minutes and agendas of User

Group meetings?

If you are a user and would like to become more involved  with the User Group's role in interviewing?

      73 (72%)   29 (28%)  
      47 (51%) 45 (49%)  
         
      59 (58%) 43 (42%)
                               
      13 (14%) 85 (86%)
                               

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Results from Organisations & Staff

Newsletter questionnaire

Do you wish to continue to receive the newsletter

    Yes 94%    No 6%
Bright Ideas?
 
 

               

Not at all    Moderately   Totally

 
Do you think the newsletter keeps you
    77%  
informed about services?
 
What else would you wish to see in the newsletter?
         
Less    Same    More          

More information on Services available?

    91%                          

More information on future initiatives for

                                   
service improvements?
84%        
More transparent information of services available?
  84%
More contributions from Users?
                85%
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User Group questionnaire
                   
Are you aware of the roles and
      Not at all.    Moderately.     Fully        
responsibilities of the User Group?
      62%
                       
                     

Yes

No  
Have you seen a copy of the User Group leaflet?
4 (33%)     8 (66%)  
Do you want a copy of the User Group leaflet?
10 (83%)   2 (17%)
                         
Do you wish receive minutes and agendas of User
Group meetings?
                    4 (31%)   9 (69%)
If you are a user would you like to become more involved with the User Group's role in interviewing?
   
  N/A

The returns also contained some very valid points, requests and words of encouragement. These are listed below in no particular order of significance.

1 I find bright ideas interesting and informative.

2 The day may well come when I have to make more use of these services than I do now.

3.This person no longer lives here. In fact this place has not been a care home for over two years!

4. I wish to be cancelled from your list of people who attend your meetings. The original meetings were very supportive but recently the meetings have a different format and leave me feeling depressed at the state of affairs.

5.Why not tell us what you require.

6.Rather unwell, without help since the 21 st March. Sorry unable to attend meetings.

7.Thank you for the hard work the PDRT User Group does in fighting for the silent majority.

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8. Cost and labour saving devices.

9. Places were access is excellent and wheelchair users treated as equals X 2

10. Holidays for people with disabilities.

11. I am writing on behalf of someone who is not really interested in doing anything socially and is doing as well as can be expected with Parkinson's. Don't bother to send anything any more in future.

12. Convalescent Facilities, which are disabled accessible.

13. Cuts in services/additional services

14. More on Favell House

15. Thank you, to the User Group for fighting for the silent majority

 
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